Refund policy
What is your return policy?
Returns and exchanges are accepted for full-priced items within 14 days of delivery. Sale items and items marked 'Final Sale' cannot be returned or exchanged. Items must be unworn and in their original condition and will be inspected upon delivery.
How do I start a return?
To initiate a return, contact us at info@nothingconcrete.co. As a small business, we share the cost of returns with customers, so a $10 return shipping fee will be deducted from your refund.
Exchanges
Exchanges depend on product availability, as our drops sell out quickly. If an exchange isn’t possible, we can offer store credit for a future drop or a refund to your original payment method.
Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us within 7 days of delivery at info@nothingconcrete.co, and we’ll work to resolve it.