Shipping policy

How much is shipping?
We offer complimentary free shipping on all orders over $50.

When will my order ship?
Orders ship within 3-5 business days after purchase. Processing times may be longer during holidays or promotions. A tracking link will be sent by email once your order has shipped.

Do you ship internationally?
Currently, Nothing Concrete does not offer international shipping. We are focused on providing the best service domestically and will update our policies if international shipping becomes available in the future.

Order Tracking
Once your order ships, you’ll receive a tracking link via email. Use this link to track your package’s progress. For questions, reach out to info@nothingconcrete.co.

How long will it take to receive my order?
Our primary domestic carrier is UPS Ground, with a standard delivery time of 3-5 business days from the ship date.

What if my package is lost or stolen?
We recommend shipping to secure locations, as we’re not responsible for lost or stolen shipments. If tracking shows your package as "Delivered" but you haven’t received it, and there are no updates within 15 consecutive days, contact us at info@nothingconcrete.co.

Incorrect Shipping Address
If an incorrect address is provided, we are not responsible for undelivered packages. If you notice an error, please contact us at info@nothingconcrete.co as soon as possible. We may be able to help if the order hasn’t shipped.